Built for social care healthcare public sector teams working in Salesforce
Transcription Agent turns real-world conversations into secure, structured Salesforce data — saving hours of admin time and allowing professionals to focus on people, not paperwork.
Built for social workers, case workers, therapists, HR teams, and public-sector professionals working in complex, real-life environments.
Designed for the Reality of Frontline Work
Save 4–6 hours per assessment
Eliminate handwritten notes, retyping, and duplicated admin.
Record anywhere, even offline
Works on Android and iOS. No signal? No problem — recordings are securely stored and uploaded later.
Minimal interface, high confidence
Few clicks. Clear actions. Designed for stressed, time-poor professionals.
"With one tap, users can record meetings, home visits, and therapy sessions. Audio is securely stored on the device, then automatically transcribed and attached to the correct Salesforce record — ready for reporting, review, and action."
Mark Scott - Managing Director/CEO
Less Admin. More Impact.
Our Mission
Every day, government and enterprise professionals meet people who need support — yet hours of paperwork stand in the way. Transcription Agent exists to remove that burden and ensure valuable insight is never lost to admin.
Our Approach
Unlike basic transcription tools, Transcription Agent converts spoken conversations into structured Salesforce data, reducing duplication and improving consistency, auditability, and decision-making across casework.
More Than Transcription. Built for Outcomes.
Transcription Agent goes beyond word-for-word transcription. It uses agentic AI to actively support professionals before, during, and after meetings.
Key capabilities
- AI summarises discussions and highlights key themes
- Extracts information into relevant Salesforce fields
- Can auto-populate official forms and assessments
- Allows users to “talk to the data” and query transcripts
- Fully customisable to any Salesforce object
Whether it’s a Case, Assessment, or Custom Object, Transcription Agent adapts to your workflow.
Built for Social Care, Healthcare, and Beyond
From social workers and nurses to physiotherapists and HR teams, Transcription Agent fits seamlessly into any meeting or home-based visit workflow where accuracy, trust, and time matter.
Who It’s For
Social Workers & Case Workers
Therapists & Physiotherapists
Nurses & Healthcare Teams
HR & Recruitment Teams
Government & Public Sector Services
What Sets Transcription Agent Apart
01
Secure, On-Device Recording
Audio is encrypted and stored locally before upload — critical for poor connectivity environments.
02
Works Without Internet
Unlike other tools, it functions fully offline and syncs later.
03
Native Salesforce Integration
No external systems. No data fragmentation.
04
Multilingual by Design
Supports Welsh, Polish, Farsi and many more — automatically translating into English for accurate records.
05
Built for Real Accents & Mixed Language
Tested for real-world speech, inclusivity, and natural conversation.
06
Modular & Customisable
Works with or without Agentforce and adapts to your organisation’s structure.
Meet Your Transcription Agent
Spend less time typing and more time making decisions that matter. Turn conversations into clarity — securely, reliably, and at scale.